Shipping policy

Last updated: October 16, 2026

1. Order Processing

TwentyTwo garments are made to order. The indicative preparation time is 5 to 8 business days from payment confirmation.

This period covers order preparation and garment production. It does not necessarily include the carrier's delivery time.

If a significant delay occurs, we will make reasonable efforts to inform the customer in accordance with applicable law.

2. Shipping Destination

We currently ship to mainland France (France métropolitaine).

The destinations available for each order are displayed during checkout.

3. Shipping Methods

Available shipping methods are those displayed at checkout.

4. Delivery Times

The indicative preparation time is 5 to 8 business days.

The total delivery time depends on production and shipping. If no delivery date or period has been agreed, delivery must take place no later than 30 days after the contract is concluded, unless applicable law provides otherwise.

5. Shipping Costs

Shipping costs are displayed before the customer confirms the order.

6. Order Tracking

Where a tracking number is available, it will be sent by email or made available through the order information.

7. Damaged or Missing Parcels

If your parcel arrives damaged, your order is incomplete or your order has not arrived, contact us at:

tchico2two@icloud.com

Please include your order number. We will review the situation and take the steps required under applicable law.

8. Delivery Address

Customers are responsible for checking that their delivery address is accurate before confirming their order.

If you notice an error, contact us as soon as possible. Changes may not be possible after dispatch. This provision does not restrict your rights where an error is attributable to the seller.